Introduction
Bazi24 (https://bazi24.org) is an online gaming and betting platform serving users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, store, use, and protect your personal information.
This policy is part of our Terms & Conditions Should be read together. Both documents form part of the legal agreement between bazi24 and you.
We may update this Privacy Policy at any time. For significant changes, we will notify you via your registered email address and update the date on this page.
What information do we collect?
Bazi24 collects various types of information to deliver its services. The categories of data we collect are detailed below:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Account Verification & KYC |
| Contact Information | Mobile number, email address | Account registration and security notifications |
| Financial information | Mobile Banking/Nagad/Rocket number, transaction history | Payment Processing |
| Technical Information | IP address, device information, browser type | Security & Fraud Prevention |
| Usage Information | Gaming history, bet records, login times | Service Improvement & Personalization |
| Cookie information | Session cookies, preference settings | Website experience improvement |
How is data used?
Bazi24 uses collected data only for the purposes described below. We never use your information for any other purpose without your consent.
- Account management: Verifying registration, login, and ensuring account security.
- Payment Processing: Ensuring deposits and withdrawals are processed correctly.
- Identity Verification: Meeting legal obligations in accordance with KYC policy.
- Fraud Prevention: Detecting suspicious activity and maintaining platform security.
- Service Improvement: Personalizing your gaming experience and delivering relevant offers.
- Customer Support: Fast resolution of complaints and inquiries.
- Legal compliance: Complying with applicable laws and regulatory authority requirements.
- Responsible Gaming: Identifying signs of excessive gaming and providing support.
Cookie Policy
Bazi24 uses cookies to ensure the website functions correctly and to improve the user experience. Cookies are small text files stored in your browser.
Types of cookies we use:
- Essential cookies: Essential for login sessions and security. These cannot be disabled.
- Functional cookies: To remember your language preference and other settings.
- Analytics Cookies: To understand which pages are used most, completely anonymously.
- Security Cookies: To prevent unauthorized access and fraud.
You can control or disable most cookies through your browser settings. However, disabling essential cookies may cause some parts of the site to not function properly.
Data Security Measures
Bazi24 uses industry-leading security technology to protect your data. Our security framework consists of the following layers:
- 256-bit SSL/TLS Encryption: Every transaction and data transfer is encrypted.
- Two-Factor Authentication (2FA): An additional layer of security at login.
- Firewall & DDoS Protection: Preventing unauthorized access at the server level.
- Regular Security Audits: Regular audits conducted by third-party experts.
- Data Masking: Sensitive information (card numbers, IDs) is masked before storage.
- 24/7 Security Monitoring: Instant detection of unusual activity.
How long is data retained?
Bazi24 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
- Account information: For the duration the account is active and 5 years after closure (as required by law).
- Financial transaction records: A minimum of 5–7 years, in accordance with Bangladesh financial regulations.
- KYC Documents: Up to 3 years after account closure.
- Gaming Logs: Remains active for up to 6 months, then deleted automatically.
- Cookies and session data: Cleared at the end of a session or after a maximum of 30 days.
After the defined period, data is securely deleted or anonymized so it can no longer be identified.
Your Privacy Rights
Every bazi24 user has the following rights over their own data:
Right to Access Data
You may request to see what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request the deletion of your data where there is no legal obligation to retain it.
Right to Data Portability
You may request a copy of your data in a structured, portable format.
Right to Restrict Processing
You can request that data use be restricted for specific purposes.
Right to object
You can object to marketing communications or specific data processing activities.
To exercise any of the rights above, please contact our support team. We typically respond within 30 days. Requests will be processed after your identity has been verified.
Child Protection Policy
Bazi24 strictly does not serve anyone under the age of 18. We do not knowingly collect data from minors.
Age verification is mandatory at registration. If we become aware that an account was created by someone under 18, we will immediately close the account and delete any collected data.
If you believe a minor is using our platform, please let our support team know immediately.
Policy Changes & Updates
Bazi24 may update this Privacy Policy from time to time. When changes are made:
- The "Last Updated" date at the top of this page will be revised accordingly.
- Advance notice of significant changes will be sent to your registered email address.
- Continued use of the platform after changes take effect will be considered acceptance of the new policy.
- For major changes, a pop-up notice may be displayed at login.
If you do not agree to the updated policy, you may request to close your account.
What makes our privacy protection stand out
Why bazi24 is the most trusted platform for protecting your data
End-to-end encryption
Every data transfer is protected with 256-bit SSL encryption — making it virtually impossible for hackers to intercept your information.
Strict KYC verification
Every account is verified through manual review, eliminating the possibility of fake accounts and fraud.
Mobile Data Protection
When you pay via Mobile Banking, Nagad, or Rocket, your mobile number is processed with the highest level of confidentiality.
No Sale of Data
Bazi24 never sells or rents your personal data to third parties — that is a core principle we stand by.
Automatic Data Deletion
Data is automatically deleted after the designated retention period. No unnecessary data is kept.
24/7 Privacy Support
Our support team is always ready to help with any data-related concerns.
Start Gaming Safely
Your data is kept under the highest level of protection at bazi24. Register today and enjoy your gaming experience with peace of mind.
FAQ
Answers to frequently asked questions about the Privacy Policy.